Support Centre

How do I update the firmware on my IsatPhone 2?

Last Updated: May 26, 2017 02:41PM IST


IsatPhone 2 Satellite Phone
This firmware version is only suitable for IsatPhone 2 handsets identical to the unit pictured.

From time to time it may be necessary to upgrade your phone in order to improve its functionality and operation.

The current firmware version for IsatPhone 2 is V02.00.03

Please note that if you are running firmware lower than V2.00.01 a firmware upgrade is mandatory meaning that the features introduced by the firmware are critical for the functionality of the IsatPhone 2 handset.

You can check the firmware version installed on your handset by going to Menu > Settings > About


Upgrading your IsatPhone 2

In order to upgrade the handset’s firmware you must have a PC running one of the following operating systems:
  • Windows 8
  • Windows 7
  • Windows Vista
  • Windows XP

The IsatPhone 2 Firmware Upgrade Tool is compatible with PC only.

The latest version of USB drivers and IsatPhone 2’s firmware upgrade tool must be installed. These can be found in the Inmarsat Support website by visiting

Please read the installation guides for the firmware upgrade tool and USB drivers which are also downloadable from the website.
  1. Ensure that USB drivers and the firmware upgrade tool are installed on your PC

  2. Double click on Inmarsat’s firmware upgrade tool and follow on screen instructions

  3. The firmware upgrade will take approximately between 7 and 12 minutes. After installation, you can check the firmware version by switching on the phone and selecting Menu > Settings > About > Firmware version

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