Support Centre

How do I complete the registration of my SpeedMail account?

Last Updated: Aug 20, 2015 10:21AM IST
When SpeedMail has been downloaded and installed, you will then need to complete the registration wizard in order to set the correct settings.
  • When the registration wizard first appears, it will ask you to choose how to complete the registration.  Make sure "Enter User ID & Password".  Click Next.
  • You will then need to choose your conenction type.  If you have a RedPort Optimizer, you will need to ensure that "Wi-Fi Satellite Terminal" is selected in "Method".  
  • The "Terminal Type" will then need to be selected.  This varies depending on the device you are using and it is vital that the correct option is selected in order for the system to work.
    • Iridium Handsets w/ Optimizer: "Optimizer Iridium Handset"
    • Iridium GO!: "Iridium GO!"
    • Inmarsat Handsets w/ Optimizer: "Optimizer IsatPhone"
    • Globalstar Handsets w/ Optimizer: "Optimizer Globalstar"
    • Thuraya Handsets w/ Optimizer: "Optimizer Thuraya"
    • Inmarsat BGAN Terminals w/ Optimizer: "Explorer BGAN (not 100/110)
    • Inmarsat Sailor FBB Terminal w/ Optimizer: "Sailor Fleet Broadband"
    • Inmarsat Skipper FBB Terminal w/ Optimizer: "Skipper FBB"
      • IF YOUR DEVICE IS NOT LISTED THEN PLEASE CONTACT US FOR CONFIRMATION
  • Once your connection method has been entered, click next.
  • The user details will now need to be entered:
    • Real Full Name: This can be user specified
    • Assigned User Name: This will be the username GTC has sent to you
    • Password: This will be the password GTC has sent to you
  • Press OK and the process will be complete.
  • You are now ready to use SpeedMail as long as your device has a strong signal.

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