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The Thuraya SatSleeve uses satellite communications which requires direct line of sight to a Thuraya satellite.
To achieve the best connection, please take care of the following:
- Use the SatSleeve in a place with no obstructions such as high buildings, tall trees, and mountains which may obstruct the line of sight with the satellite.
- In order to connect to the satellite network, the SatSleeve needs to receive the GPS location data first. This may take a few minutes if the product is used in a new location.
- Always fully extend the antenna when using the SatSleeve for optimum connectivity.